Product support and asking a question or leave a feedback comment is possible by sending a message.
For product support you have to expect the response time written in the SLA, but we will reply you as soon as possible!
If you are already a customer, please send us your Customer ID (sent after your order request)!
This data is used for clear identification and smooth administration.
We say thank and appreciate our Customers feedback about the Production Database Reducer.
If you have any review, please send us marked by "Other"!
New! Our online helpdesk service has been started
which is usable to manage online the support tickets of our customers.
The login is possible in the page of "helpdesk" using the customer ID and password sent earlier.
(Please, contact us if these informations are not known, we can resend these data of course.)